Data Privacy
scatterwin is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have under the Data Privacy Act of 2012 (Republic Act No. 10173).
Last Updated: January 2026 | Effective Date: January 2026
Our Commitments
These cards summarize the core privacy commitments scatterwin makes to every registered player. The full legal text follows below.
scatterwin only collects personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake. If we don't need it to serve you or meet our PAGCOR obligations, we don't ask for it.
All data transmitted between your device and the scatterwin platform is protected by 256-bit SSL encryption. Personal data stored on our servers is encrypted at rest using industry-standard protocols. Your financial details, identity documents, and account credentials are never stored in plain text.
scatterwin does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is shared only with service providers who help us operate the platform, and only under strict data processing agreements that prohibit unauthorized use of your data.
scatterwin processes personal data in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines. Your rights as a data subject under Philippine law are fully respected and enforceable.
You have the right to access, correct, delete, and port your personal data held by scatterwin. You can also object to certain types of processing and withdraw consent where processing is consent-based. These rights can be exercised by contacting scatterwin's Data Protection Officer through the contact details provided in this policy.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, scatterwin will notify affected players and the National Privacy Commission within the timeframes required by Philippine law. We maintain an incident response plan and conduct regular security audits to minimize breach risk.
This Privacy Policy applies to all personal data processed by scatterwin in connection with the operation of the scatterwin online casino platform accessible at scatterwin.app, including all games, services, promotions, customer support interactions, and any other features made available through the platform.
scatterwin acts as the Personal Information Controller (PIC) in respect of the personal data of registered players and website visitors, as defined under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
This Privacy Policy applies to all individuals who access or use the scatterwin platform, including registered players, prospective players who browse the platform without registering, and individuals who contact scatterwin's customer support team. By using the scatterwin platform, you acknowledge that you have read and understood this Privacy Policy.
scatterwin collects the following categories of personal data, depending on how you interact with the platform:
When you create a scatterwin account, we collect your full legal name, date of birth, residential address in the Philippines (including barangay, city or municipality, and province), email address, and mobile number. This information is required to create and maintain your account.
To comply with PAGCOR's Know Your Customer (KYC) requirements and anti-money laundering obligations, we collect copies of government-issued photo identification documents such as your PhilSys National ID, passport, driver's license, SSS ID, GSIS ID, PRC ID, or Voter's ID. We may also collect a selfie photograph for facial verification purposes, and in certain circumstances, proof of address or source of funds documentation.
When you make deposits or request withdrawals, we collect payment method details necessary to process the transaction. For GCash and PayMaya transactions, this includes your registered mobile number. For bank transfers to BPI, BDO, Metrobank, or other Philippine banks, this includes your account name and account number. scatterwin does not store full card numbers or CVV codes.
We maintain records of all deposits, withdrawals, wagers, game results, bonus activations, and account balance changes associated with your scatterwin account. This data is required for regulatory reporting, dispute resolution, and responsible gaming monitoring.
When you access the scatterwin platform, we automatically collect certain technical data including your IP address, device type and operating system, browser type and version, screen resolution, session timestamps, and pages visited. This data is used for security monitoring, fraud prevention, and platform optimization.
If you contact scatterwin's customer support team via live chat or email, we retain records of those communications, including the content of messages and any attachments you provide. This data is used to resolve your inquiry and improve our support services.
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, address | Yes – account creation |
| KYC Documents | Government ID, selfie, proof of address | Yes – before withdrawal |
| Financial Data | GCash number, bank account details | Yes – for transactions |
| Gaming Data | Wager history, game results, bonuses | Yes – regulatory requirement |
| Technical Data | IP address, device info, session logs | Automatic – security |
| Communications | Support chat logs, email correspondence | When you contact us |
scatterwin collects personal data through the following means:
Under the Data Privacy Act of 2012, scatterwin processes your personal data on the following legal bases:
scatterwin uses the personal data we collect for the following purposes:
scatterwin does not sell, rent, or trade your personal data to third parties. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
scatterwin uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the scatterwin platform. A cookie consent banner is displayed on your first visit to the platform, allowing you to accept or decline non-essential cookies.
scatterwin retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law and PAGCOR regulations:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | 5 years after account closure | PAGCOR / AML regulations |
| KYC documents | 5 years after account closure | RA 9160 (AMLA) |
| Transaction records | 5 years after transaction date | RA 9160 (AMLA) |
| Gaming history | 3 years after account closure | PAGCOR regulations |
| Customer support records | 2 years after resolution | Legitimate interests |
| Marketing consent records | Until consent withdrawn + 1 year | NPC guidelines |
| Technical / server logs | 12 months | Security / fraud prevention |
After the applicable retention period has expired, scatterwin will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data has been anonymized, it may be retained indefinitely for statistical and analytical purposes as it no longer constitutes personal data.
scatterwin implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by scatterwin. These rights can be exercised by contacting scatterwin's Data Protection Officer using the contact details in Section 14.
Request a copy of the personal data scatterwin holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to processing of your personal data for direct marketing or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Withdraw consent for consent-based processing at any time without affecting prior lawful processing.
scatterwin will respond to data subject rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case you will be notified of the extension and the reasons for it.
If you are not satisfied with scatterwin's response to a data subject rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The scatterwin platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine law governing online gambling. scatterwin does not knowingly collect personal data from individuals under the age of 21.
If scatterwin becomes aware that personal data has been collected from an individual under the age of 21, the account will be immediately closed, all associated data will be deleted (subject to any legal retention obligations), and any deposits will be returned to the payment method used. If you believe that a minor has registered on the scatterwin platform, please contact our support team immediately.
scatterwin's primary data processing operations are conducted within the Philippines. However, certain service providers used by scatterwin – including cloud infrastructure providers, KYC verification services, and fraud prevention tools – may process data in other jurisdictions.
Where personal data is transferred outside the Philippines, scatterwin ensures that appropriate safeguards are in place to protect your data, including:
You may request information about the specific safeguards in place for any cross-border transfer of your personal data by contacting scatterwin's Data Protection Officer.
scatterwin reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The following process applies to material changes:
Where changes to this Privacy Policy require your consent under applicable law, scatterwin will seek your explicit consent before the changes take effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or scatterwin's data processing practices, please contact our Data Protection Officer (DPO):
scatterwin aims to respond to all privacy-related inquiries within five (5) business days. For data subject rights requests, the response period is thirty (30) days as described in Section 10.
Your Data Is Safe With Us
Your personal data is protected by 256-bit SSL encryption, Philippine data privacy law, and PAGCOR-regulated compliance standards. Ready to play? Join thousands of Filipino players on scatterwin today. Must be 21 years or older.
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